The driving assistance function can only be used within the limits of the system. The driver must be prepared to override the assistance system at any time, and is not absolved of their responsibility to drive the vehicle carefully. The system can be deactivated at any time. The system can be used up to the vehicle’s maximum speed. Only in conjunction with a navigation system. Only in conjunction with an active We Connect licence. The online components of the “Travel Assist with Swarm Data” can only be used where there is mobile phone network coverage and with the necessary privacy settings. The online component can be deactivated at any time in the We Connect ID. App at any time.
The online component of “Travel Assist” is available in the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and Northern Ireland.
To activate the online functions, you need a Volkswagen ID user account and must log in to We Connect with a user name and password. Furthermore, a separate We Connect contract must be entered into online with Volkswagen AG. After delivery of the vehicle, you have 90 days to activate the online function of Travel Assist with Swarm Data. At the end of this period, the initial period of use of the online component of “Travel Assist with Swarm Data” of 3 years starts (free of charge).
Use of the online component of “Travel Assist with Swarm Data” is enabled via an integrated Internet connection. The associated data costs incurred within Europe are covered by Volkswagen AG within the limits of the network coverage. Additional costs (e.g. roaming charges) may be incurred as a result of data exchange via the Internet, depending on your particular mobile phone tariff and in particular when using the system abroad. In order to provide the service, it is necessary to transmit certain personal data such as the location and IP address of the vehicle.