A new generation of Infotainment and entertainment systems
More digital, more networked, more intuitive. Volkswagen has largely digitalised the world of operation and information in the new Passat as the first brand model to be fitted with the third generation of the Modular Infotainment Matrix (MIB3). At the same time, the Passat also features the latest development stage of the Digital Cockpit; the digital instruments and the Infotainment systems of the MIB3 are merged into a new unit. On request, MIB3 systems in the Passat can also be “always on” via the online connectivity unit (OCU) as it features its own eSIM. This OCU is the interface to Volkswagen We for the vehicle and all passengers on board – and thus a new Internet-based world of mobility with numerous mobile online services as standard.
Considerably easier to use. The new Passat optionally offers the second generation of the Volkswagen Active Info Display: the new Digital Cockpit. The digital instruments have been considerably enhanced compared with the previous system. The display graphics are clear and high-quality. The range of functions has been lifted to a whole new level. The 11.7 inch Digital Cockpit provides better graphic performance, greater pixel density, improved brightness and contrast as well as more intense colours. The driver can also quickly and easily switch between three basic layouts via a View button on the multifunction steering wheel:
Layout 1 / dials. RPM (left) and speed (right) are shown interactively in round instruments. Information fields can be freely configured within the dials. An individually customisable display is shown in the middle between the rev counter and speedometer.
Layout 2 / information fields. The driver can click the View button to change to a digital view without dials and with configurable information fields. A freely customisable display is integrated in the middle once again.
Layout 3 / display with a function. Another click means the map is shown across the whole display. Information such as the speed is shown at the bottom of the screen.
Third-generation Modular Infotainment Matrix
Optionally always online. The third generation of the Modular Infotainment Matrix (MIB3) has been enhanced in several areas. Upon market launch, the “Discover Media” (8.0 inch) and “Discover Pro” (9.2 inch) MIB3 radio navigation systems will be available. The “Composition” (6.5 inch) radio system is also used in the model range. The new systems’ most important distinguishing feature is the online connectivity unit including integrated eSIM. This means the Passat can, if desired, be permanently online as soon as the driver has registered it in the Volkswagen system. This is shown in the display by a small globe, which changes colour as soon as the system is live. The OCU has several advantages. It means mobile online services including “We Connect”, “We Connect Plus” and “We Connect Fleet” are available in the Passat. For instance, it is now generally possible to access mobile online services as well as streaming services for music in the vehicle without a paired smartphone or an additionally installed SIM card. Volkswagen bears the costs for data transfers (exception: data costs for streaming services).
New Home screen. The intuitively controllable menu navigation in the MIB3 systems has been evolved and partially rebuilt. With the “Discover Pro” system, for example, the driver can control practically all features of the Infotainment system on two clear levels via a reconfigured Home screen. These include the following menu items: “Ambient lighting”, “App-Connect”, “Apps and services”, “Auxiliary heater”, “Images”, “e-Manager” (Passat GTE), “Driver assistance”, “Vehicle”, “Help” (support during operation), “Air conditioning”, “Sound”, “Media Control”, “Media”, “Navigation”, “User/user management”, “Radio”, “Setup” and “Telephone”. The driver simply configures the desired selection and arrangement of functions - just like the apps on the screen of a smartphone. That's it. This means operating the Passat is simpler than ever before. At this point, Volkswagen has transferred more new technologies from the Touareg to the Passat, as the design of the screen interface was taken from the latest top SUV model. You can also individually configure the arrangement of menu items in the main menu.
New navigation menu. The navigation menu has also been reconfigured. The primary goal was to design a menu which is as intuitive as possible. For this reason, there are now four small symbols on the left-hand side that the driver can access, Destination Import, Last Destinations, Trip Overview (interactive map), and Favourites (stored destinations). The Trip Overview is a completely new feature: when the navigation system is activated and the map view is fully opened, a stylised route (vertical bar) can be seen on the left-hand side as a trip overview. The traffic flow and the points of interest (POI) are shown via online traffic data along with any expected delays as a result. If the driver touches a POI - such as a restaurant - then relevant details are shown. It is possible from the POI display, for example, to directly call to reserve a table.
Streaming services. For the first time, drivers can listen to streaming music services such as Apple Music or TIDAL directly from the built-in infotainment display after linking their respective accounts. The in-car internet data required for streaming and Internet services can be purchased directly via the Infotainment system from Volkswagen's partner Cubic Telekom or alternatively provided via Wi-Fi tethering.
Online radio and Wi-Fi hotspot. Online radio stations will be available via the Internet Radio service in addition to FM, AM, and DAB stations. This means you can listen to your favourite stations from all over the world. Passengers can also connect their smartphone, tablet, e-book reader, or similar devices to the Internet via a Wi-Fi hotspot. Natural voice control is additionally enhanced thanks to the online connection. Important for business users: if a smartphone is paired, text messages can be dictated and received messages are also read out by the Infotainment system.
App-Connect Wireless. For the first time, Volkswagen “App Connect” - which lets drivers access select smartphone apps directly from the built-in infotainment display - now also enables wireless Apple CarPlay. Using Apple CarPlay wirelessly with iPhone is as easy as using Bluetooth, connecting automatically when the driver enters the Passat. Compatible smartphones can also be charged inductively (i.e., wirelessly) via the new storage compartment with an interface for smartphones in the centre console.
Natural voice control. “Hello Volkswagen” – this short call is sufficient for the Passat to respond to natural spoken commands. With “Yes, please?” the Passat answers that it is ready. All major features for navigation, telephone, and radio can be operated using speech. This kind of natural voice control is possible because the input voice signals are processed and recognised via a cloud; it goes without saying that voice control also works in a simpler mode when offline. Thanks to the online connection, both the driver and passengers can access up-to-date information and intelligent navigation data by voice command. Inputs are as intuitive as you would expect from current devices in the consumer sector and from smartphones.
Dynaudio sound system – specially adapted to the Passat
Perfect sound. The new Passat is optionally available with one of the best sound systems in its category: Dynaudio Confidence. It is available in combination with the Discover Media and Discover Pro Infotainment systems. Dynaudio has adapted the 700-watt sound system to the interior of the Passat even more individually in a complex process. The objective in this process was to generate top-notch audiophile quality regardless of the music source.
Sound from Denmark. The loudspeakers of the sound system were specifically developed, intensively tested and adapted to the Passat at the Danish Dynaudio plant in Skanderborg. The Passat’s loudspeakers are also produced in Skanderborg. They involve elements including a Dynaudio in-house development, magnesium silicate polymer (MSP), that is also used around the globe for the brand’s high-end hi-fi studio loudspeakers. A total of twelve Dynaudio loudspeakers have been integrated into the Passat’s vehicle interior. Ten loudspeakers with a low self-resonance have been installed in the doors: one bass speaker, mid-range speaker and treble loudspeaker each per front door and one bass speaker and treble loudspeaker in each rear door. The system is supplemented by a central loudspeaker in the mounting frame as well as a subwoofer in the luggage compartment. Dynaudio has also evolved its digital 16-channel amplifier. The system employs an internal, digital signal processor (Digital Signal Processing, DSP) to integrate each loudspeaker at its ideal output level. Thanks to DSP it is also possible to implement optimised sound, regardless of where occupants are sitting.
Volkswagen We is the new umbrella brand for mobility products
MIB3 and Volkswagen We as one unit. Mobility is rapidly changing. It is becoming more networked, service-oriented, personalised, and increasingly puts the focus on people. The new Passat sets standards in this regard: thanks to the third Modular Infotainment Matrix generation, it offers new hardware and software as an online interface to the interactive world of information and service offerings. The company’s latest development – Volkswagen We – is a digital platform that offers and supplies bundled mobility products in a simple manner. It is an open system that is continuously being enhanced. As an entire ecosystem, Volkswagen We combines different areas of use: in and on the vehicle, between the vehicle and smartphone, and in the interaction between vehicles and users and the world of information and offers in which they all move. Once they have logged in, customers are provided with their Volkswagen ID they can now use to access online services including “We Connect” and “We Connect Plus”.
In-Car Shop. Data plans for use of streaming services or the Wi-Fi hotspot can be booked and also renewed via the Infotainment system. These are provided by the Volkswagen mobile phone partner Cubic Telekom – an innovative technology start-up from Dublin. The same approach can be used in this In-Car Shop to download apps such as We Park and We Experience in order to use them as an extended feature of the Infotainment system in the future. App updates and additional vehicle functions will also be available to download at a later point. In addition, the extension of “We Connect Plus” can also be purchased via the In-Car Shop.
“We Connect” in the Passat. An ever-increasing range of online services is covered via “We Connect”. “We Connect” comes as standard in the Passat and is active indefinitely. Its functions in the Passat include mobile key, (depending on equipment/using a smartphone to open and start the Passat), Breakdown Call, Information Call, Emergency Call Service, Vehicle Status, Doors & Lights, Automatic Accident Notification, Vehicle Health Report, Driving Data, Parking Position, Service Scheduling, Personalisation, In-Car Apps in the In-Car Shop and a Wi-Fi hotspot. “We Park” and “We Experience” can be directly purchased and installed as in-car apps via the Infotainment system.
“We Connect Plus” in the Passat. “We Connect Plus” is offered as an optional vehicle-related premium package with even more features to choose from. In Europe “We Connect Plus” is also available as standard for a period limited to between one and three years (depending on the equipment; it can be extended). In addition to “We Connect” services, it also includes the following functions depending on the vehicle’s equipment: Area Alert, Speed Alert, Horn & Turn Signals, Online Anti-Theft Alarm, Online Auxiliary Heater, Lock & Unlock and, for the Passat GTE, Departure Times, Air Conditioning and Charging (controlled via e-manager). The We Connect Plus functions also include Online Traffic Information plus hazard information, Online Route Calculation, Filling Stations, Charging Stations, Online Map Update, Parking Spaces, Online Voice Control, Internet Radio, "Apple Music", TIDAL and the Wi-Fi hotspot.
“We Connect Fleet” in the Passat. For commercial customers with their own fleets, Volkswagen has developed “We Connect Fleet”, a digital fleet management system, including features such as a Digital Logbook, Digital Refuelling Log, Driving Efficiency, GPS Tracking & Route Information, Consumption Analyser and Service Manager. This reduces maintenance, saving both time and money. The preparation for online services suitable for fleet management can be ordered ex works in Germany. Consequently, the vehicle has been prepared for “We Connect Fleet” and services are available after having activated them once.
Cloud-based personalisation. Together with “We Connect”, the smartphone becomes a remote control and a mobile information centre. Locking the car from a distance with the smartphone, accessing vehicle information such as the remaining range, or locating your car or the vehicles in a fleet – all can be done via smartphone. No matter whether “We Connect” or “We Connect Plus”: the user sets up access to all services and information within this networked architecture just once via their own Volkswagen ID. This gives the user access to all conceivable online services. With the Volkswagen ID, the user can even be identified in future in a different vehicle via cloud-based personalisation. The Passat will automatically activate many personal settings in this case.
Mobile key. The smartphone will become the vehicle key in the future. “We Connect” is the interface for this today in the new Passat. The smartphone is set up for this purpose via the “We Connect” app, then authorised via the Infotainment system and one-time passcode. The mobile key will be compatible with the majority of Samsung devices. No mobile network connection is required to use the smartphone as a mobile key. It is sufficient to place the smartphone near the door handle in the same way as the keyless locking and starting system Keyless Access opens the Passat. To start the engine, the smartphone is placed in the new compartment with interface in front of the Passat’s gear knob. Furthermore, it is also possible to send the mobile key to friends or family so that they can also use their smartphone as a key for the car.
“We Park”. “We Connect” in the new Passat changes the face of day-to-day mobility. The “We Park” online service means there’s no need for drivers to fill a parking meter with coins after having found a parking space. “We Park” in the new Passat handles payment of parking fees for the first time directly via the Infotainment system. As a result, the Passat has the parking meter on board. This is also the case with the “We Park” app. Parking fees are calculated to the minute and cent on a monthly and cashless basis. Staff checking parking tickets can tell that the vehicle is participating in this online service via the registration number and the “We Park” sticker. If the parking time is running out, then the “We Park” app issues an early reminder. It also shows where the vehicle is parked. Getting a parking ticket for parking too long is certainly a thing of the past with “We Park”. “We Park” is currently also available in 134 German cities. As early as this year, the first cities in Spain and the Netherlands will also be added.
“We Deliver” and “We Experience”. With new services such as “We Deliver”, the Passat becomes the recipient of supplies and services. This means, for example, that ironed shirts from the dry cleaners (Jonny Fresh as service provider), flowers from the florist or purchases from a delivery service can all be delivered there. Access to the luggage compartment and GPS data for locating the Passat is obtained temporarily by “We Deliver” service providers for a delivery. In the same way, it is now possible for the Passat to be cleaned at its location by a service provider (MyCleaner) to save time going to the nearest car wash. The future “We Experience” service will demonstrate that the past analogue and future digital worlds can fuse to create a new present. “We Experience” is implemented in the Infotainment system, and it provides tips such as customised options for restaurants, shops or filling stations along the route upon request. In this process, the available range of services stretches from fuel discounts to restaurant recommendations and service offers including car washes. These recommendations are provided on the basis of an intelligent and situation-based pool of vehicle data, GPS location and already preferred offers. For instance, ten current retail partners include Shell, Tank & Rast, Domino’s and MyCleaner. We Experience and We Deliver will first be on board for the market launch of the Passat in Germany and Spain.
External partners welcome for “We Deliver” and “We Experience”. Volkswagen We is looking forward to working with large or smaller local partners who want to develop new offers. One thing is certain: this is just the start. With the large volume of the Passat and other best-sellers in this class, “Volkswagen We” has the potential to attract a constantly increasing number of retail partners and thus become even more relevant to “Volkswagen We” ecosystem customers.