It’s a bitterly cold winter day as Stephanie packs her bag for a trip to the gym. A slight vibration tells her to pick up her smartphone, where she reads a new message: “Hello Stephanie! You’re probably just about to head off. Should I warm up for you?” Practically no one knows the 40-year-old as well as her car. “Yes, please warm up,” confirms Stephanie. In 20 minutes, she will set off for the gym – and start her drive at a comfortable 21 degrees.
When your car is waiting for you
The car of the future will be as attuned to our needs as a personal assistant. It will know our wishes, entertain us, even speak with us. The experts at Volkswagen Electronics Development are working hard to make this goal a not-too-distant reality. This is the first sequence of our new series on user experience. User Experience, short "UX", refers to all impressions and experiences that customers make when dealing with a product or service, for example when operating a car. UX-Design has the task to make the use as intuitive and simple as possible. Computer scientists, psychologists, and electrical engineers are working closely together in this field.