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Caroline Schalwat is head of Customer Focus & Design at Volkswagen Commercial Vehicles. There, the 36-year-old works with her team on a user experience for the digital age. A portrait.

Story: "We make the digital products intuitive to use"
Caroline Schalwat heads Customer Focus & Design at Volkswagen Commercial Vehicles.

From promotion to user experience

Caroline Schalwat decided to move to product management for digital services in 2018 and take over the area of "Customer Focus & Design".
Caroline Schalwat's team creates design concepts, interaction and interface designs for commercial and residential clients.

Digital products for commercial and private customers

The main products are the fleet management system We Connect Fleet. In addition, Caroline Schalwat's team takes care of the app "California on Tour".

Further networking in the future