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As soon as possible. As simple as possible. Around the clock if possible. The digital vehicle business is gaining in importance – this is particularly visible during corona times. Examples from Sweden and the Netherlands.

Story: Ordering a car around the clock
Volkswagen launched an new digital sales platform in Sweden as early as 2016. Many dealers deliver the new vehicle right to the customer’s doorstep on request.
Jan-Pieter van Hemert: “Leasing customers are looking for a convincing mobility product that they can put together quickly.”
Completely digital. Only one in eight customers attach importance to a test drive.